Terms of Service
Welcome to MosaicGallery. By using our website (www.mosaicgallery.co.uk) and services, you agree to these Terms of Service. Please read them carefully.
Effective Date: January 2025
1. Services
Mosaic Gallery provides custom photo mosaics created from the images you upload. Each mosaic is unique and personalized according to your selected design and uploaded images.
2. Orders and Payments
- All orders must be placed through our website.
- Payment is required at the time of order via our secure payment methods.
- Prices and availability are subject to change without notice.
- You are responsible for providing accurate information, including images, contact details, and shipping address.
3. Custom Products
- All mosaics are personalized and created based on your uploaded images.
- You will receive a digital preview for approval before printing.
- Once approved, mosaics cannot be cancelled, refunded, or altered except in cases of manufacturing errors.
4. Shipping and Delivery
- We deliver to addresses within the UK. International shipping may be offered separately.
- Delivery times are estimates and may vary. Mosaic Gallery is not responsible for delays caused by courier services or customs.
- Risk passes to you once the mosaic is shipped.
5. Intellectual Property
- Mosaic Gallery retains all rights to designs, website content, and software.
- By uploading your images, you grant us permission to use them solely for the creation of your mosaic.
- You retain ownership of your photos and personal content.
6. User Responsibilities
By using our services, you agree not to:
- Upload content that is unlawful, offensive, or infringes on third-party rights.
- Attempt to manipulate or misuse our website, software, or services.
7. Refunds and Returns
Due to the custom nature of our products, all sales are final. Exceptions are limited to:
- Damaged or defective products.
- Errors in design that were not approved by you.
Please refer to our Refund Policy for full details.
8. Limitation of Liability
MosaicGallery is not liable for:
- Indirect, incidental, or consequential losses.
- Delays or damages during shipping.
- User errors in uploaded images or information.
Our maximum liability is limited to the amount you paid for the product.
9. Governing Law
These Terms of Service are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.
10. Changes to Terms
We may update these Terms of Service from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, contact us: